FAQs

What is The Tangerine Store?

The Tangerine Store specializes in the design, manufacture, and export of high-quality textiles and home goods. Our products range from premium bed linen and decorative cushions to agate tableware, ceramic glassware, and much more.

Where is The Tangerine Store based?

All products are hand-designed at our Naperville studio. Small team in India manufactures and ships.

How do you make this?

We make most of our products with our hands. So, every product is unique.

Is it okay to chop on agate platters?

No, we recommend using our trays and platters for serving only. They're absolutely food-safe.

Is this safe to eat in? Will the polish on the products enter my food?

We use food grade lacquers and polishes. Our range of mugs, platters, and trays are completely food safe.

I use a dishwasher. Can I wash it in one?

Most of our products are handmade, they like the touch of a hand when they’re cleaned too. We'd recommend keeping them away from dishwashers.

What about soaps? Can I use soaps?

Sure you can. Use any kind except the harsh ones.

Can I put ceramics in a microwave?

Most of our ceramics are electroplated hence they are not microwavable.

How should I wash and dry bed linen?

We recommend washing bed linen on a cold, gentle cycle and line-drying.

Can the embroidered duvets and curtains be machine-washed?

No, hand-washing or dry cleaning is recommended.

How long does it take to ship things?

All products except quilts and embroidered items are shipped within 5-7 working days. Quilts and embroideries take up to 14 working days to ship.